Refund Policy
Last Updated: [06/02/2025]
At primedigimart, we strive to provide high-quality SEO services to our clients. Due to the nature of digital services, our refund policy is structured as follows:
- Eligibility for Refunds
You may be eligible for a refund under the following conditions:
If we are unable to deliver the agreed-upon service.
If the service has not started yet and you request a cancellation within 2days of purchase.
If there is a technical issue on our end that prevents the service from being completed.
- Non-Refundable Cases
We do not offer refunds in the following situations:
If the service has already been started or completed.
If you are not satisfied with the results due to factors beyond our control (e.g., search engine algorithm updates, competition, website issues).
If you fail to provide the necessary information for us to perform the service.
If your website receives penalties from search engines due to previous SEO practices outside our control.
- Modification or Cancellation of Services
You may request modifications to your service package within 3 days of purchase, but additional charges may apply.
Subscription-based services can be canceled before the next billing cycle, but no refunds will be issued for payments already made. - How to Request a Refund
If you believe you qualify for a refund, please contact our support team at support@primedigimart.com with the following details:
Your order number
Reason for the refund request
Any supporting evidence (if applicable)
We will review your request and respond within 1 business days.
- Policy Changes
We reserve the right to modify this refund policy at any time. Any changes will be updated on our website.
For any questions, please contact us at support@primedigimart.com